Frequently Asked Questions

Quick Links

Visiting the Museum with Your Group

What if it rains?

Our 7.5 acre indoor and outdoor site is open rain or shine, and our delightful team will be ready to greet you regardless of the weather. Conditions can change quickly under the majestic Golden Gate Bridge on the San Francisco Bay. Please check the forecast and remind your students and families to dress for the weather. While we do our best to accommodate unanticipated circumstances, fees may be applied for events cancelled due to weather.

Where can we eat lunch?

Well over 50 outdoor picnic tables are available across our site. Groups who choose to eat lunch during their pre-registered visit must do so within their allotted time. You may choose to maximize your exploration time in the Museum and opt to eat a picnic lunch after your departure on the beautiful National Park Service land right outside our gates.

Why does my class have to split up into small groups of no more than five children when we explore the Museum?

Experience informs us that children and adults get the most out of their experience in small groups. The active, exploratory, child-directed, time-flexible learning environment our Museum setting provides can be better supported in smaller groups. 

Why can’t my group go inside Tot Spot?

Tot Spot is an exhibition area reserved for infants, crawlers and early walkers. In order to provide a safe and welcoming environment for the youngest Museum visitors, school groups are not permitted to enter this exhibition. 

What is your cancellation policy?

Click here for information on our cancellation policy. 

What are the rules my group must follow during our visit?

Click here for information on the rules your group must follow during your visit. 

Hosting the Museum at Your School


I want more!

Do you offer professional development for teachers?

Through our Center for Childhood Creativity, we offer annual workshops for preschool-5th grade teachers at the Museum, as well as custom trainings for schools. Click here to see what is currently offered. 

Can you do a science or math presentation for my whole school? For my open house?

We invite you to call us to find out more at (415) 339-3963.

For information on our policies, please click here.

For more Information

For more information, please call (415) 339-3963 or email groupvisits(at)

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